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About Us

Our mission is to promote self-determination and enable people to live confidently at home, enjoying the best possible life as they age.

Our foundations.

ECH is a South Australian retirement living and in-home care services provider, helping people to live confidently and independently, and to get more out of life.

Established in 1964 as a profit-for-purpose organisation, ECH employs more than 800 people and supports over 5,000 clients and residents through its network of 109 villages, wellness centres, in-home services and community programs, across Adelaide, Adelaide Hills and Victor Harbor.

Since its foundation in 1964, ECH has established itself as a highly respected and trusted provider of ageing care services in South Australia.

ECH is a registered Australian charity established for the benefit of its clients and as such there are no shareholders. Any surplus is reinvested to increase and improve the range of services that can be provided.

Our History

We build trust by:

  • Making Everyone Feel Welcome.
  • Being Responsive.
  • Listening to Learn.

We empower others by:

  • Helping Each Other to Grow.
  • Seeking to Understand Each Individual.
  • Teaming Up.

We own it by:

  • Taking the Lead.
  • Keeping Our Promises.
  • Challenging the Status Quo.

We make a difference by:

  • Being Curious.
  • Doing things Differently.
  • Embracing Change.

Our people.

Board of Directors

ECH’s Board of Directors lead with a shared commitment to our mission, guiding our future and allowing our team to empower and support those we serve.

Made up of experienced professionals from a wide range of business and community sectors, the Board is responsible for setting overall strategic direction and policies in line with its constitution, and for ensuring ECH complies with all regulatory requirements, including the Aged Care Act, Retirement Villages Act and the Residential Tenancies Act.

Policy downloads.

  • A Good Governance Framework

    Developed with the ECH Board Charter to ensure an agreed approach to achieving quality services for our members.

    Download

Whistleblower Management Policy and Procedure.

Following the passing of the Treasury Laws Amendments (Enhancing Whistleblower protections) Bill 2018, ECH has a clearly defined policy and procedure relating to the management and investigation of whistleblower reports received from an individual (a director, employee, contractor, supplier, volunteer or member of the public).

Our people

A message from our Chair.

  • Our unwavering commitment to community and caring for our residents remains as strong today as it was nearly over 60 years ago.

    Rosina Hislop Chair of the ECH Board

The ECH team.

The Board’s direction is implemented by an extensive group of qualified and experienced ECH people, including a Chief Executive and Heads of Departments, who are in turn supported by a cohort of senior managers.

The ECH team are made up of dedicated and compassionate home support workers, health professionals, maintenance and gardening teams, administrators, shared services and volunteers.

The highest professional standards.

ECH only hire candidates who not only meet our high professional standards but also demonstrate the compassion, skills, and dedication required to deliver exceptional care.

Our team undergo continuous training to stay up-to-date with best-practice standards and continue their professional development.

All ECH employees are committed to providing high quality and tailored services to clients to ensure they have a voice in both their service planning, and the delivery of services.

Available for download

Annual Reports.

Our Acknowledgement to Country.

ECH acknowledges we are situated on the traditional lands of the Kaurna, Ngarrindjeri and Peramangk people, the traditional custodians of the land. We honour Aboriginal Elders and older people, the work they do in community and what they teach us as people and an organisation. ECH continues to learn how to walk beside Aboriginal people and commits to listen deeply to Aboriginal voices.

ECH has a focus on educating the mind and heart, so our initiatives are developed as a way of including everyone in the reconciliation journey so we can grow understanding of Aboriginal and Torres Strait Islander cultures in a multi-sensory way.

Want to learn more about ECH?

Get in touch today.